Privacy Policy

Last updated on January 14, 2025

Collected Data

The personal data collected on the application are as follows:

  • account opening: when the user account is created: first name; last name; email address; phone number; postal address;
  • connection: when the user connects to the web application, it records, notably, their first name, last name, connection data, usage data, location data, and payment data;
  • profile: the use of services on the application allows the input of a profile, which may include an address and a phone number;
  • payment: in the context of paying for the services offered on the web application, it records financial data related to the user's bank account or credit card;
  • communication: when the web application is used to communicate with other members, the user's communication data is temporarily stored;
  • cookies: cookies are used in the context of using the application. The user can disable cookies from their browser settings.

The Publisher may change this list of collected data.

Use of Personal Data

The personal data collected from users is intended to provide the web application services, improve them, and maintain a secure environment. More precisely, the uses are as follows:

  • access and use of the web application by the user;
  • management of the application’s operation and optimization;
  • organization of the conditions of use of payment services;
  • verification, identification, and authentication of data transmitted by the user;
  • offering the user the possibility to communicate with other users of the web application;
  • implementing user support;
  • personalizing services by displaying advertisements based on the user’s browsing history and preferences;
  • prevention and detection of fraud, malware (malicious software), and security incident management;
  • management of any disputes with users;
  • sending commercial and advertising information, according to the user's preferences.

Sharing Personal Data with Third Parties

Personal data may be shared with third-party companies in the following cases:

  • when the User uses payment services, to implement these services, the web application is in contact with third-party banking and financial companies with which it has contracts;
  • when the User publishes, in the free comment areas of the web application, information accessible to the public;
  • when the User authorizes a third-party web application to access their data;
  • when the web application uses service providers to provide user support, advertising, and payment services. These providers have limited access to user data as part of the execution of these services and have a contractual obligation to use them in compliance with applicable personal data protection regulations;
  • if required by law, the web application may transmit data to respond to claims against the web application and comply with administrative and judicial procedures;
  • if the web application is involved in a merger, acquisition, asset transfer, or judicial reorganization, it may be required to transfer or share all or part of its assets, including personal data. In this case, users would be informed before personal data is transferred to a third party.

Security and Confidentiality

The web application implements organizational, technical, software, and physical digital security measures to protect personal data from alteration, destruction, and unauthorized access. However, it should be noted that the internet is not a completely secure environment, and the web application cannot guarantee the security of information transmission or storage over the internet.

Exercising Users' Rights

Under the applicable personal data regulations, users have the following rights, which they can exercise by making their request to the following address: 35 Rue Pierre et Dominique Ponchardier Espace Fauriel, 42100, Saint-Étienne.

  • the right of access: they can exercise their right of access to know the personal data concerning them. In this case, before implementing this right, the web application may request proof of the user's identity to verify its accuracy.
  • the right to rectification: if the personal data held by the web application is inaccurate, they can request the update of the information.
  • the right to delete data: users can request the deletion of their personal data, in accordance with the applicable data protection laws.
  • the right to limit processing: users can request the web application to limit the processing of personal data in accordance with the scenarios provided by the GDPR.
  • the right to object to data processing: users can object to their data being processed in accordance with the scenarios provided by the GDPR.
  • the right to portability: they can request that the web application provides the personal data that they supplied to transfer it to a new web application.

Evolution of This Policy

The web application reserves the right to make any changes to this personal data protection policy at any time. If a change is made to this personal data protection policy, the web application commits to publishing the new version of these terms of use on its application. The web application will also inform users of the change via email, at least 15 days before the effective date. If the user disagrees with the terms of the new version of the personal data protection policy, they have the option to delete their account.